Services Marketing Integrating Customer Focus Across the Firm Valarie A. Zeithaml, Mary jo Bitner and Dwayner D. Gremler English
Material type: TextPublication details: Boston McGrawHill 2006Edition: 4th edDescription: 708p 27cmISBN:- 0-07-296494-5
- 658.8 ZEI
Item type | Current library | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|
BOOKS | Mwanza | 658.8 ZEI (Browse shelf(Opens below)) | Available | 10000001702 | |
BOOKS | Mwanza | 658.8 ZEI (Browse shelf(Opens below)) | Available | 10000000769 |
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