| 000 | 00433nam a22001457a 4500 | ||
|---|---|---|---|
| 999 |
_c6027 _d6027 |
||
| 008 | 180226b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a13;978-0-9566904-1 | ||
| 082 | _a381.149 DOR | ||
| 100 | _aDORGAN ,Mark | ||
| 245 |
_aDlrivering the customer experience _bCreating attainable dreams _cDr Mark F. Dorgan _hEnglish |
||
| 260 |
_aNew Delhi _bSage _c2010 |
||
| 300 |
_a115p _c24cm |
||
| 650 | _2customer experience | ||
| 942 |
_2ddc _cBOOKS |
||