| 000 | 00501nam a22001697a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20260925083134.0 | ||
| 008 | 260925b |||||||| |||| 00| 0 eng d | ||
| 020 | _a9781-4081-3992-9 | ||
| 040 | _cIRDP | ||
| 082 | _a658.812 OWT | ||
| 100 | _aOWTON, AVRIL | ||
| 245 |
_aDELIGHTING YOUR CUSTOMERS: _bDelivering excellent customer service without breaking the bank _hEnglish |
||
| 260 |
_aGreat Britain: _bBloomsbury Publishing, _c(2011) |
||
| 300 |
_a144 pages. _bill., |
||
| 942 |
_2ddc _cBK _n0 |
||
| 999 |
_c203 _d203 |
||