QUALITY MANAGEMENT
KANISHKA BEDI
- INDIA: OXFORD UNIVERSITY PRESS, c2006
- ix, 83 p. ; 23 cm.
- Medical practice management body of knowledge review (2nd ed.) ; v. 7 .
Includes bibliographical references and index.
Design and implement a quality management system that leads to the improvement of health care delivery and ensures patient safety -- Managing patient satisfaction and customer service programs -- Benchmarking practice performance -- Create internal processes and systems to participate in pay-for-performance programs to enhance health care quality -- Managing staff, business, and equipment credentialing and licensure.
0195677951
2008044482
Medical offices--Management. Medical care--Quality control. Quality Assurance, Health Care--organization & administration. Practice Management--organization & administration.