POE, ROY. W. <br/><br/>
BUSINESS COMMUNICATION :A PROBLEM-SOLVING APPROACH.  

 - NEW YORK,  MCGRAW-HILL,  1989. 
<br/><br/><label>ISBN: </label>0-07-050443-1 
<br/><br/><label>Dewey Class. No.: </label>651.74 POE