COCKERELL,Lee <br/><br/>
tHE Customer Rules  The 39 Essential Rules for Delivering Sensational Service  English 
Lee Coockerell 
 - Great Bitain  Profile Books  2013 
 - 189p  21cm 
<br/><br/><label>ISBN: </label>978-1-781251-225 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.812 COC