@book{313,
	author = {BIRD, LINDA},
	title = {The complete guide to understanding and using the Internet /},
	publisher = {Pearson/Prentice Hall,},
	year = {c2004.},
	address = {Upper Saddle River, N.J. :},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/toc/ecip041/2003006656.html}
}