tHE Customer Rules (Record no. 5130)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00447nam a22001457a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 170227b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 978-1-781251-225 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 COC |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | COCKERELL,Lee |
| 245 ## - TITLE STATEMENT | |
| Title | tHE Customer Rules |
| Remainder of title | The 39 Essential Rules for Delivering Sensational Service |
| Statement of responsibility, etc. | Lee Coockerell |
| Medium | English |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | Great Bitain |
| Name of publisher, distributor, etc. | Profile Books |
| Date of publication, distribution, etc. | 2013 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 189p |
| Dimensions | 21cm |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Management |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | BOOKS |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Mwanza | Mwanza | 27/02/2017 | 658.812 COC | 10000000717 | 27/02/2017 | 27/02/2017 | BOOKS | |||||
| Dewey Decimal Classification | Mwanza | Mwanza | 27/02/2017 | 658.812 COC | 10000000718 | 27/02/2017 | 27/02/2017 | BOOKS | |||||
| Dewey Decimal Classification | Mwanza | Mwanza | 27/02/2017 | 658.812 COC | 10000000719 | 27/02/2017 | 27/02/2017 | BOOKS |