DELIGHTING YOUR CUSTOMERS: (Record no. 203)

000 -LEADER
fixed length control field 00501nam a22001697a 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260925083134.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 260925b |||||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781-4081-3992-9
040 ## - CATALOGING SOURCE
Transcribing agency IRDP
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 OWT
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name OWTON, AVRIL
245 ## - TITLE STATEMENT
Title DELIGHTING YOUR CUSTOMERS:
Remainder of title Delivering excellent customer service without breaking the bank
Medium English
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Great Britain:
Name of publisher, distributor, etc. Bloomsbury Publishing,
Date of publication, distribution, etc. (2011)
300 ## - PHYSICAL DESCRIPTION
Extent 144 pages.
Other physical details ill.,
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Books
Suppress in OPAC No
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
    Dewey Decimal Classification     MWANZA LIBRARY MWANZA LIBRARY General stacks 09/25/2026   658.812 OWT TR01*2664 09/25/2026 1 09/25/2026 Books