QUALITY MANAGEMENT

BEDI,KANISHKA

QUALITY MANAGEMENT KANISHKA BEDI - INDIA: OXFORD UNIVERSITY PRESS, c2006 - ix, 83 p. ; 23 cm. - Medical practice management body of knowledge review (2nd ed.) ; v. 7 .

Includes bibliographical references and index.

Design and implement a quality management system that leads to the improvement of health care delivery and ensures patient safety -- Managing patient satisfaction and customer service programs -- Benchmarking practice performance -- Create internal processes and systems to participate in pay-for-performance programs to enhance health care quality -- Managing staff, business, and equipment credentialing and licensure.

0195677951

2008044482


Medical offices--Management.
Medical care--Quality control.
Quality Assurance, Health Care--organization & administration.
Practice Management--organization & administration.

R728 / .Q35 2009

658.401 3 BED

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